Order Cancellation Policy

At Maavox, we value your trust and aim to provide a smooth, transparent shopping experience. We understand that plans can change, which is why we offer a short cancellation window outlined below.

Cancellation Window

If you wish to cancel your order, you must contact our Customer Support team within 1 hour of placing your order.

To ensure quick processing, please include:

Your order number
The email address used at checkout

Requests received after the 1-hour window cannot be guaranteed.

Processing & Dispatch Timeline

Our fulfilment team processes and ships orders very quickly, often beginning preparation shortly after an order is placed.

Because of this fast processing, cancellations are only possible within the first 1 hour after purchase.

When Cancellation Is No Longer Possible

If more than 1 hour has passed since your order was placed, it may already be in processing or transit. At this stage, order cancellation is no longer possible.

In this case, we kindly ask that you accept delivery of the item and refer to our Return & Refund Policy if you decide not to keep it.

Need Help?

If you have any questions or need assistance, our Customer Support team is here to help.

📧 Email: info@maavox.com
📍 Business Mailing Address:
656 Central Park Ave
Scarsdale, NY 10583
United States

🕒 Customer Service Hours:
24 hours a day, 7 days a week

We aim to respond to all inquiries within 24 hours.